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Consumer Resources

 

Patient Safety Tools and Resources for Consumers

 

Taking Charge of your Healthcare: Your Path to Being an Empowered Patient

http://www.patientsafety.org/page/transtoolkit/

 

US Agency for Healthcare Research and Quality (AHRQ) Consumer Resources

http://www.ahrq.gov/consumer/

AHRQ - Do you know the right questions to ask?
http://www.ahrq.gov/questionsaretheanswer/

AHRQ - Healthcare 411
The U.S. Agency for Healthcare Research and Quality’s Healthcare 411 news source provides practical health care information, research findings, and data to help consumers, health providers, health insurers, researchers, and policymakers make informed decisions about health care issues.
www.healthcare411.ahrq.gov

Ask Me 3: Good Questions for Health

http://www.npsf.org/askme3/for_patients.php

Consumers Advancing Patient Safety

http://www.patientsafety.org/

Develop a Family Medical History

https://familyhistory.hhs.gov/fhh-web/home.action

Facts & Resources About MRSA

Important Patient Safety Tips [pdf]
Courtesy of Howard County General Hospital

Institute for Healthcare Improvement
http://www.ihi.org/IHI/Topics/PatientCenteredCare/ResourcesforPatientsandFamilies.htm

Joint Commission Consumer Resources

Speak Up:  Learn how to be an advocate 
http://www.jointcommission.org/GeneralPublic/Speak+Up/

Patient 101:  How to find reliable health information
http://www.jointcommission.org/GeneralPublic/patient_101.htm

You:  The Smart Patient
http://www.jointcommission.org/GeneralPublic/smart_patient.htm

Selecting a Health Care Provider:  Helping you choose guides
http://www.jointcommission.org/GeneralPublic/Choices/

National Council for Patient Information and Education

http://www.talkaboutrx.org/

National Patient Safety Foundation

http://www.npsf.org/paf/

SoS Rx Coalition

http://www.sosrx.org/

World Alliance for Patient Safety

http://www.who.int/patientsafety/en/

Consumer Reporting

Report a complaint to the Maryland Office of Health Care Quality (electronic or paper reports available)
http://www.dhmh.state.md.us/ohcq/faq_help/file_a_complaint.htm

Learn about efforts underway for consumers to report medical errors and patient safety issues
http://www.patientsafety.org/page/94885/index.v3page;jsessionid=f0pisn7la6bed?ct=cdisplay&nt=true&cd_eid=66008

Healthcare Information Links

Hospital Compare (U.S. Department of Health and Human Services)
http://www.hospitalcompare.hhs.gov/Hospital/Search/Welcome.asp?
version=default&browser=IE%7C7%7CWindows+Vista&language=English&defaultstatus=0&pagelist=Home

Nursing Home Compare (U.S. Department of Health and Human Services)

http://www.medicare.gov/default.asp

Maryland Nursing Home Performance Evaluation Guide - MHCC

Maryland Hospital Performance Evaluation Guide - MHCC

Ambulatory Surgery Facility Consumer Evaluation Guide - MHCC

Perspectives on Patient Safety

In Conversation with...Lucian Leape, MD