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TeamSTEPPS™ Training
Through Maryland Patient Safety Center

TeamSTEPPS™ is an evidence-based teamwork system aimed at optimizing patient outcomes by improving communication and other teamwork skills among healthcare professionals.

Developed by the Department of Defense (DoD) Patient Safety Program, in collaboration with the Agency for Healthcare Research and Quality (AHRQ), the program is based on the “crew resource management” techniques and includes a comprehensive suite of ready-to-use materials and training curricula necessary to successfully integrate teamwork principles into all areas of your healthcare system.

The goal of TeamSTEPPS™ is to produce highly effective medical teams that optimize the use of information, people, and resources to achieve the best clinical outcomes for their patients. TeamSTEPPS™ is scientifically-rooted in over 20 years of research and lessons learned from the application of teamwork principles in High-Reliability Organizations (HROs).

TeamSTEPPS™ curriculum is provided as a Multimedia Curriculum Kit. Contained within the kit are the fundamentals modules in text and presentation format, a pocket guide that corresponds with the essentials version of the course, video vignettes to illustrate key concepts, workshop materials centered around change management, coaching and implementation, along with a supporting CD and DVD.

TeamSTEPPS™ Instructors Guide

To request a copy, visit: (AHRQ)

Additional TeamSTEPPS™ Resources

TeamSTEPPS™ Train the Trainer

Maryland Patient Safety Center (MPSC) offers two-day intensive Train-the-Trainer courses for interested healthcare providers. These trainings will create a network of master trainers across Maryland who will in turn offer TeamSTEPPS™ training to frontline providers within their organization.

For additional information contact the Maryland Patient Safety Center at (410) 540-9210.