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Media Advisory

Contact:  Patty Charvat, 978.273.7764

Sixth Annual Maryland Patient Safety Conference Examines How Errors Affect Caregivers and Patients

Date:               Friday, March 19, 2010
Time:              8:15 a.m. – 4:00 p.m.
Location:        Baltimore Convention Center

Members of the media are invited to attend the conference.  Note that speaker interviews can be scheduled upon request.  Please contact Patty Charvat, 978-273-7764, if you plan to attend or would like to schedule an interview with one of the conference speakers. 

A record 1,400 health care professionals from Maryland, Washington D.C., Northern Virginia, and Delaware will convene at the Baltimore Convention Center on March 19 for the Sixth Annual Maryland Patient Safety Conference, Keeping Our Patients Safe: Teamwork Makes the Dream Work…Hope, Trust, and Partnership.  Sponsored by the Maryland Patient Safety Center, the conference features 21 sessions presented by international, national, state, and local patient safety experts.  A key focus is how the experiences of patients and caregivers affected by errors are leading to improved quality and patient safety.

Susan E. Sheridan, MIM, MBA, Co-founder and President of Consumers Advancing Patient Safety (CAPS), will present the keynote address: Passion, Courage, and the Power of Partnership.  A world-renowned advocate for patients and families, Ms. Sheridan became involved in patient safety after her family experienced two serious medical system failures. 

David Goldhill, President & CEO of the Game Show Network and author of the compelling and provocative Atlantic article, How American Health Care Killed My Father, will lead a unique dialogue about the impact medical errors have on families.  He will share his family’s experience with the health care system and his proposals for resolving the thorny issues involved in improving quality and safety and reforming the health care system. 

Julie Thao, RNC, a registered nurse who was involved in a medication error that resulted in a patient’s death, will share her story during the session, Rising Above the Ashes.  Drawing from her firsthand experience, Ms. Thao will help participants understand the potential impact that systems failures and human error have on caregivers – known as the “second victims” of errors. 

Albert W. Wu, MD, MPH, Professor of Health Policy and Management at the Bloomberg School of Public Health, Johns Hopkins University, will present an approach for discussing adverse events, supporting professionals in conducting these discussions, and translating what is learned into improvements in safety.  Dr. Wu is a nationally recognized expert in the handling of medical errors and developed an award-winning educational video on disclosure, Removing Insult from Injury: Disclosing AdverseEevents

Richard Bluni, RN, Expert Coach, Studer Group, will address the question, What can health care providers do to enhance and provide safe care?  Mr. Bluni is a national speaker and the author of Inspired Nurse. 

Tennille Daniels, MPH, Project Management, Delmarva Foundation for Medical Care, will showcase a Condition H toolkit for the first time, share lessons learned, and unveil a new Condition H video.  Her presentation draws on the work of seven Maryland hospitals that participated in a Condition Help (Condition H) pilot program, sponsored by the Maryland Patient Safety Center with implementation support from the Delmarva Foundation for Medical Care and funding from CareFirst BlueCross BlueShield. 

Other presentations include:

  • The quality and safety continuum, led by a panel of international experts
  • Results of a Lean Kaizen event held at Holy Cross Hospital and Carroll Hospital Center
  • Innovative initiatives being conducted by Maryland’s hospitals to improve pain center processes and emergency care, decrease infections, and reduce errors in the neonatal intensive care unit

Program details and handouts for the program are available at


About the Maryland Patient Safety Center
The Maryland Patient Safety Center, jointly supported by the Maryland Hospital Association and the Delmarva Foundation, brings together hospitals and healthcare providers to improve patient safety and health care quality for all Marylanders.  The goal of the Patient Safety Center is to make Maryland's health care the safest in the nation by focusing on the systems of care, reducing the occurrence of adverse events, and improving the culture of patient safety at Maryland health care facilities.  For further information, visit